Privacy policy

Last updated: [DATE]

1. Who we are

[BRAND] is operated by [FULL LEGAL NAME / COMPANY NAME], [ADDRESS], VAT/Partita IVA [NUMBER] ("we", "us"). We are the data controller for the personal data described in this policy. Contact: [EMAIL].

2. What data we collect

Contact details: name and email address.
The documents you upload: photos of your traffic fine, the envelope, and any related letters (for example from a car rental company). These contain your address, vehicle plate, and details of the alleged offence.
Payment data: processed by our payment provider (Stripe). We do not see or store your full card number.
Basic technical data: pages visited and ad-click information, if you accept cookies.

3. Why we use it and on what legal basis

To provide the service you ordered: reading your fine, preparing the information and documents, and, in the lawyer plan, sending your case to a partner lawyer (contract, Art. 6(1)(b) GDPR).
To keep accounting records required by law (legal obligation, Art. 6(1)(c) GDPR).
To measure our advertising, only with your consent (Art. 6(1)(a) GDPR).

Information about traffic offences is treated with particular care and used only to provide the service you asked for.

4. Who we share it with

Stripe (payments) and Tally (forms), which process data on our behalf.
Our AI and hosting providers, which process the documents on our behalf to produce your analysis.
In the lawyer plan only: an independent lawyer registered in Italy, bound by professional secrecy.

Some providers may process data outside the EU. Where they do, transfers rely on the safeguards required by the GDPR, such as Standard Contractual Clauses. We never sell your data.

5. How long we keep it

Your documents are kept for [12] months after your case is closed, so you can come back to us with questions, and then deleted. Invoices are kept for the period required by tax law ([10] years in Italy).

6. Your rights

You can ask us at any time to access, correct, delete or export your data, to restrict or object to its use, and to withdraw consent. Write to [EMAIL]. You also have the right to complain to a data protection authority, such as the Italian Garante per la protezione dei dati personali or the authority in your country.

7. Cookies

We use only the cookies needed for the site to work, and advertising measurement cookies (Google Ads) only if you accept them.